Gwen is a Principal Test Engineer working at Sky but previously worked in smaller organisations or startups. Her main mission is to improve software quality for happier customers but, testing isn’t the only way to do this. Working in a large organisation, it might seem that you can’t change the way that it thinks. A large organisation is composed of many connected organisms. Giving one the tools to grow can have an affect on another, like George’s potion. A little bit of this and a little bit of that can make a team grow in unexpected ways. A large organisation is alive – and it’s moving in many different directions at once. If you give it some of George’s medicine, you might be able to get it to change in a way that will benefit not only customers but also the employees.